ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

We have generated a list of commonly asked questions about the tiling process and how The Tiling Guys work with our customers. We hope you find this useful.

If I’m doing the demo, does the whiteset need to be removed?Tim Newman2018-11-21T04:34:13+00:00

If I’m doing the demo, does the whiteset need to be removed?

Yes it does. Whiteset is not classed as a solid product because it is so soft and can be scratched with a fingernail, therefore no adhesive will stick to it properly. It’s like putting adhesive on the back of a tile, putting it in a sand pit, and hoping it stays there.

Unless we are doing the demo for you and this has been factored into the quote, we can’t start work until the whiteset has been removed. I can advise you of the best piece of hand-held equipment to do the job though!

For a medium sized bathroom, how long does it take to complete?Tim Newman2018-11-21T04:27:19+00:00

For a medium sized bathroom, how long does it take to complete?

On average, you should schedule in 1 week from start to finish. This may vary a bit depending on the size, layout and tiles used.

How far in advance do I need to book The Tiling Guys?Tim Newman2018-11-21T04:25:35+00:00

How far in advance do I need to book The Tiling Guys?

Depending on the time of year, we normally have a 2/3 wks lead time.

Do you supply adhesive grout and waterproofing?Tim Newman2018-11-21T04:23:38+00:00

Do you supply adhesive grout and waterproofing?

Yes, and we prefer to do so. There are many different products on the market and it can be confusing. We supply the grout and waterproofing to ensure quality adhesives grouts and waterproofing are used from reliable manufacturers with good technical support.

How many tiles m2 do I need to buy?Tim Newman2018-11-21T04:20:26+00:00

How many tiles m2 do I need to buy?

Generally 10% more than the area to be tiled.

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